As a HR Consultancy, we support clients with common questions that employers have on a range of topics from recruitment to redundancy, holiday pay to sick pay, grievances, leave, and lots of other areas! Below we have summarised some key questions and we hope you find them helpful.
Please note, these Employer FAQs from Dêmos HR Solutions provide generic information. If you have a specific HR issue, you should seek expert HR and / or legal advice. If you would like HR advice from our team, please do not hesitate to contact us by completing the form below or on the contact details above.
What are the different types of paid statutory family / parental leave?
There are a number of paid statutory parental leave and pay laws that all employers have to abide by and provide to their employees provided certain eligibility criteria are met. These include:
- Maternity leave and pay
 - Paternity leave and pay
 - Adoption leave and pay
 - Shared parental leave and pay
 - Parental bereavement leave and pay
 - Neonatal care leave and pay (new, effective April 2025)
 
For more information on the details of the above laws including the duration of leave, how much pay, and eligibility criteria, please read our full Employer FAQ page for this topic by clicking here.
What are the different types of unpaid statutory family / parental leave?
There are a number of unpaid statutory parental leave laws that employers must also abide by and provide to their employees if requested. These include:
- Ordinary Parental Leave
 - Emergency Dependent Leave
 - Carer's Leave (effective April 2024)
 
For more information on the details of the above laws including the duration of leave and eligibility criteria, please read our full Employer FAQ page for this topic by clicking here.
What is 'rolled-up holiday pay' and is it now legal?
Rolled-up holiday pay refers to the practice of including an additional amount in workers' regular pay to cover their holiday entitlement, rather than paying them during their actual time off. Previously deemed unlawful, this method became permissible from 1st April 2024 for workers with irregular hours or part-year contracts. It's crucial to note that rolled-up holiday pay is only applicable to these categories of workers.
For irregular hours or part-year workers, holiday pay should be calculated at 12.07% of the hours worked in a pay period. This percentage is derived from the statutory entitlement of 5.6 weeks' holiday divided by the remaining weeks in the year (46.4 weeks).
However, if an employer offers more than the statutory 5.6 weeks, this percentage will be higher, and employers must calculate the correct percentage based on the total holiday entitlement given. Employers must ensure that rolled-up holiday pay is itemised separately on the payslip to maintain transparency.
It is advisable to include a clause in employment contracts stating that the rollover of holidays is generally discouraged. This reinforces the expectation that employees should take their allocated leave within the designated year, ensuring clarity and compliance.
Can employees carry over unused holiday into the next year?
Generally, employees must take their holiday within the current holiday year. Employers are required to facilitate and encourage employees to take their entitled leave throughout the year. This approach supports employee well-being and aligns with legal obligations.
Employers are legally obligated to promote the utilisation of annual leave within the applicable year. This can be achieved by sending regular reminders, such as quarterly notifications, to employees about their remaining leave entitlements and the importance of taking time off.
Holiday can be carried over if an employee was prevented from taking it due to sickness absence or family leave (such as maternity leave). In such cases, unused leave can be carried over into the next holiday year.
If an employee fails to take their entitled holiday and the employer hasn't actively encouraged or reminded them, the employee may have the right to claim backdated holiday pay. This underscores the importance of employers proactively promoting the use of annual leave.
Are employers allowed to provide a lump sum payment for unused holiday at the end of the year?
No, paying a lump sum for unused holiday at the end of the holiday year is not allowed for employees. However, accrued holiday pay can be paid in a lump sum upon termination if the employee leaves part way through the year and has not taken all their accrued holiday, as they are entitled to receive payment for the remaining balance.
What is considered an Unfair Dismissal?
Unfair dismissal occurs when an employer terminates an employee's contract without a fair reason or without following the correct process. Under the Employment Rights Act 1996, employees with at least two years of continuous service have the right not to be unfairly dismissed. Even with a potentially fair reason, employers must follow a fair procedure and act reasonably throughout the dismissal process. Failure to do so can result in a claim for unfair dismissal.
Fair reasons for dismissal:
- Conduct: Inappropriate behaviour or actions by the employee.
 - Capability or qualifications: The employee's ability to perform the job or possess the necessary qualifications.
 - Redundancy: The role is no longer required.
 - Statutory illegality: Continued employment would breach a legal statute.
 - Some Other Substantial Reason (SOSR): Any other significant reason that justifies dismissal.
 
What is Constructive Dismissal?
Constructive dismissal occurs when an employee resigns due to the employer's conduct, which they feel has fundamentally breached the employment contract. This breach must be significant enough that it entitles the employee to consider themselves dismissed.
The employee must resign promptly in response to the breach and should clearly state that they consider the resignation a result of the employer's fundamental breach. Delaying resignation or continuing to work under the new conditions may be interpreted as acceptance of the breach.
Examples of employer conduct that could lead to Constructive Dismissal include:
- Unilaterally changing significant terms of employment, such as reducing pay or altering job duties without consent.
 - Failing to address workplace harassment or creating a hostile work environment.
 - Demoting the employee without justification.
 
What is a Wrongful Dismissal claim?
Wrongful dismissal refers to a breach of the employment contract by the employer, typically involving the termination of an employee without the required notice period or without following the contractual dismissal procedures. Key points that employers should consider include:
- Notice period: Employers are generally required to provide notice as stipulated in the employment contract or, at a minimum, the statutory notice period. Failure to do so constitutes wrongful dismissal.
 - Contractual procedures: If the employment contract outlines specific procedures for dismissal (e.g. disciplinary processes), failure to adhere to these can lead to a wrongful dismissal claim.
 
Employees who succeed in wrongful dismissal claims are entitled to damages equivalent to the pay and benefits they would have received during the notice period.
What are the correct procedures for issuing employee warnings?
It is essential to understand the right steps to take when managing employee conduct. This includes addressing issues like misconduct or inappropriate behaviour promptly and effectively to minimise potential legal risks. Addressing inappropriate behaviour swiftly, including issuing warnings where necessary, is not only a matter of compliance but also critical to maintaining a positive workplace culture.
Read our full Employer FAQ on this topic here for the detailed advice on:
- When a warning should be issued including verbal (first) and written warnings
 - Best practices for issuing warnings
 - Following the ACAS code when issuing warnings
 
Are managers allowed to access employee emails?
Accessing employee emails can be a complex matter for employers. Ensuring compliance with UK law while maintaining transparency and respect for employee privacy is vital. For our full breakdown of the legal framework for email monitoring; accessing emails during employee absence; examples of when email access might be neccessary; and best practices for employers on this topic, please click here.
How do I respond to a verbal resignation from my employee?
More often than not, resignations must be given in writing, however, many organisations accept verbal resignations. If you receive a verbal resignation in the heat of the moment, please read our detailed advice on best practices when responding, including a potential cooling off period.Click here for our page on verbal resignations.
Please note, our advice on this topic is generic and every employer will face a unique situation when it comes to verbal resignations, so before acting in haste, please seek bespoke HR / legal guidance as appropriate.